Enhancing the Customer Experience in Real Estate Brokerage
Date
Nov 25, 2025
Time
01:00 PM - 06:00 PM
Venue
Bayut Head office
What You Will Learn
- This course aims to help real estate agents understand the customer experience journey and its direct impact on sales performance and client loyalty.It focuses on managing every client interaction — from the first inquiry to post-sale engagement — while offering practical methods to analyze customer behavior and elevate service quality.
Course Outline
- Understanding the customer experience and its importance in real estate
- Effective communication and trust-building strategies
- Managing the client journey from inquiry to after-sales support
- Handling objections and turning challenges into opportunities
- Tools for measuring satisfaction and enhancing service performance
Terms & Conditions
- Agree and adhere to the Public Decency Regulations
- Allowed ages are 16 and above
- Agree and adhere to venue health and safety rules and regulations
Enrolment Fee
217
+VAT
*Registering for event and failing to attend without prior cancellation can pevent your ability to make future reservations
Speakers

Earn a Certificate of Completion
Complete the course and earn a nationally recognized certificate from Technical and Vocational Training Corporation (TVTC) — a powerful boost to your career and credibility!






