Enhancing the Customer Experience in Real Estate Brokerage

Date
Nov 25, 2025
Time
01:00 PM - 06:00 PM
Venue
Bayut Head office

What You Will Learn

    This course aims to help real estate agents understand the customer experience journey and its direct impact on sales performance and client loyalty.It focuses on managing every client interaction — from the first inquiry to post-sale engagement — while offering practical methods to analyze customer behavior and elevate service quality.

Course Outline

  • Understanding the customer experience and its importance in real estate
  • Effective communication and trust-building strategies
  • Managing the client journey from inquiry to after-sales support
  • Handling objections and turning challenges into opportunities
  • Tools for measuring satisfaction and enhancing service performance

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Venue

Terms & Conditions

  • Agree and adhere to the Public Decency Regulations
  • Allowed ages are 16 and above
  • Agree and adhere to venue health and safety rules and regulations

Enrolment Fee

217

+VAT

*Registering for event and failing to attend without prior cancellation can pevent your ability to make future reservations

Speakers

Dr. Ayman Al-Harbi

Real Estate Marketing Expert and Trainer at the Saudi Real Estate Institute

Earn a Certificate of Completion

Complete the course and earn a nationally recognized certificate from Technical and Vocational Training Corporation (TVTC) — a powerful boost to your career and credibility!

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